Our Story

In 2012, Rachael Holmes gave Petite Sweets its beginnings in a local coffee shop called Java Rush. Rachael began selling mini cupcakes in-store and created beautiful custom cakes for friends and family. As word spread and business grew, Rachael branched out and secured her own commercial kitchen space in 2014. In her new facility she was able to bake cakes and special desserts for custom orders, but she wasn’t able to sell daily sweets to the public. This all changed in the spring of 2015 when Petite Sweets opened their first official store-front location. The business continued to grow, and they moved into a larger building in 2016. As the staff continued to grow and the orders kept coming, Rachael knew they needed to expand again, and she was fortunate to purchase the suite next to their pre-existing storefront. In 2020, Petite Sweets doubled their kitchen size and added office space to better serve customers like you!

As we serve the Tri-Cities and surrounding areas, we strive to provide unparalleled products and experiences! Everything we have is because of our loyal customers, and we see customer satisfaction as our primary goal! Thank you for your support of Petite Sweets!

Ruby, Zach, Rachael and Charlotte

 
 

Meet Our Team!

Sarah Cate

Front Associate

Becca

Decorator

Now Hiring Assistant Decorator

Click to Indeed

 

Tanya

Front Associate

Office Assistant

Whitney

Baker

Jessica

Topper Artist

Office Assistant

Join Our Team!

We have a growing team at Petite Sweets and we are looking for hard-working and fun team members to add to our crew! We are proud to train and promote from within, which means you will have the opportunity to learn and grow within the company! While our store-front is open Tuesday through Friday 10-5 and Saturday 10-2, we offer a flexible schedule that ranges Monday through Saturday starting as early as 9am. We have full time and part time positions available and pay depends on the position. In addition to working in a fun and friendly environment, we offer a flexible schedule and paid time off. Please read through our positions below to see if you would be a good fit!




Front Associate

Our Front Associates are the face of our business! You will be successful in this role if you provide exceptional customer service and work well with your fellow team members. Front Associate job duties include, but are not limited to:
-greeting customers, listening to and anticipating their needs, resolving minor issues respectfully and professionally.
-ensuring a clean, presentable customer lobby with a fully stocked case
-decorate cupcakes and make classic cookies
-clean work station, wash dishes, and help maintain a clean overall environment
-work collaboratively in a team atmosphere, communicating effectively
-learn and use bakery software to place orders and take payments



Baker

We are looking for energetic, accountable, and responsible people to add to our team! For this position, baking experience is required. Baker job duties include, but are not limited to:
-production baking of cakes
-baking daily goodies (cupcakes, cakes, cookies, etc)
-having fun developing new recipes and desserts
-assist with customers as needed
-keep a clean work station and help keep a clean overall environment
-ordering baking supplies from our food supplier weekly




Office Assistant

While behind the scenes, our office staff is crucial for taking orders, organizing bake lists, and even designing cakes and toppers! Office Assistant job duties include, but are not limited to:
-supporting customers by answering emails, social media messages, and phone calls
-help manage inventory and make supply purchases
-assist customers in placing specialty orders, ensuring accurate details, and then entering orders into our bakery software
-assign tasks within the bakery software so no details get overlooked with orders
-learning software like Cricut and Silhouette to create toppers, edible printed images, etc.
-assist other team members by printing off weekly photos, order forms, and bake lists


Decorators are the people who make every custom cake a success! From filling cakes to finishing touches, the decorators assemble every cake flavor by flavor and piece by piece! Whether you’re a crumb-coating beginner or a sweetened pro, you could be the next amazing decorator on our team! Decorator job duties include, but are not limited to:
-keeping icings made and stocked
-crumb coating and finishing cakes
-help with more complex or overflow cupcake orders
-creating cakes based on vague designs or theme ideas
-photograph and box cakes before the customer picks them up



Decorator



Fondant Artist

Our fondant artist is responsible for all of the cute and creative fondant pieces on our cakes and cupcakes. If it can be sculpted with clay, then it can probably be created in fondant! While not everyone likes the taste of fondant, everyone is sure to love an adorable sculpted fondant accent pieces on a sweet treat! Fondant artist job duties include, but are not limited to:
-sculpting 3d characters with fondant
-using stencils and cookie cutters for flat fondant cut-outs
-mixing multiple fondant colors to create new colors for designs
-learning new sculpting skills
-assisting with fondant assembly on cakes and cupcakes